Contact Center Security
Guard authentication, recovery, and payment calls against cloned voices.
Identify cloned voices + AI callers live
Protect accounts and agent hours with a real-or-AI answer on live calls, sent to your IVR and fraud tools. No voice enrollment.
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HOW IT WORKS
Make two call decisions from one result
A familiar voice used to count as proof. Now you can confirm it's real before you act.
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Expose voice clones
Add the result to voice biometrics, device, and account signals before access, payment, or disclosure.
Triage AI callers
Send AI callers to self-service, verification, a person, or the exit, based on your rules.
See uncertainty
Get an uncertain result, not a guess, when the audio can't support a clear answer.
Put the answer inside your call stack
Get the result mid-call
Act while the caller's still on the line, not in a post-call review.
Trigger your controls
Give analysts and operations teams clear voice deepfake detection signals, confidence indicators, and results they can act on during fraud reviews or escalations.
Scale Effortlessly
No biometric enrollment and no reference voice. Call-audio retention depends on your configuration.
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CASE STUDY
Explore live-call protection work at bank scale
See how alerts reach about 600 frontline reps across more than 1.7 million customer calls, with the bank's existing controls intact.
Test RealCall on your own traffic
Voice clone evaluation
For teams testing cloned voices in authentication, fraud, and agent queues.
AI caller evaluation
For teams measuring AI caller traffic and designing routing rules.
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WHERE REALCALL FITS
Cover the meetings that move money or access
Hiring + Workforce
Keep AI bots out of phone screens and real employee on your virtual calls.
AI Caller Detection
See which callers are AI and route them by your rules.
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RESEARCH + INSIGHTS