\
Use Case
Contact Center Security
Lorem ipsum
Contact centers face an unprecedented surge in deepfake attacks, where human agents cannot distinguish real from synthetic voices. Traditional security measures like voice biometrics and two-factor authentication are easily defeated.
Reality Defender secures contact center communications with real-time deepfake call detection, enabling agents to interact with confidence while maintaining operational efficiency.
$25B
in annual losses to voice-based fraud (Truecaller)
25%
of bank and fintech fraud can be attributed to contact centers (Alloy)
28%
of adults victimized by AI voice cloning scams in the past year (Starling Bank)
Why Reality Defender?
Robust Detection
See the complete picture behind every call with our comprehensive “ensemble of models” approach to detection.
Turn-Key Defense
Hook your system into ours with ready-made call center integrations, or scan calls using our encrypted API.
Results That Matter
Agents and managers access real-time risk scoring, instant alerts, and reporting to instantly action results.
Contact Center Security Demo
Schedule a demo with our team to experience how Reality Defender's real-time detection protects your contact center against deepfake threats.
Flexible Deployment Across Your Telephony Stack
API Integrations
Instantly detect voice cloning and deepfake attacks through seamless integration between our secure API and your existing contact center infrastructure.
Private Cloud
Secure your customers and call center on any cloud infrastructure.
On-Premise
Deploy full deepfake detection on your terms using NVIDIA hardware to secure sensitive customer interactions.
Hosted SaaS
Reality Defender can host your contact center deepfake detection solution.
\
Industries
Protecting Critical Communications Across Key Industries
From financial institutions to government agencies, Reality Defender helps organizations protect their contact centers from deepfake threats.
\
Resources
Access Expert Insights on Deepfake Detection
Stay ahead of evolving threats with expert analysis, industry updates, and emerging deepfake defense strategies from the Reality Defender team.