Contact Center Fraud
Flag cloned voices and AI callers before an agent resets access, discloses information, or approves a transfer.
Gartner® names Reality Defender a Market Shaper in deepfake detection, June 2026
Get the reportBring deepfake intelligence to the systems handling payments, access + customer service. Scores + available detail help your teams decide what to verify, escalate or route across calls, meetings + submitted files.
Audio models assess live and recorded speech for signs of synthesis or editing.
Video models examine faces, frames, and sound for signs of generation or manipulation.
Image models inspect faces and full frames for signs of generation or alteration.
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PRODUCTS
RealCall: Synthetic-speech findings in the IVR + live calls
RealMeeting: Participant media assessments during virtual meetings
RealAPI: Structured findings for files submitted by your application
RealScan: Browser-based investigation of suspicious files
Test the platform on your own calls and media
Talk to an expertFollow a file through analysis, inspect its score and supporting detail, then see how the result reaches an existing workflow.
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USE CASES
Flag cloned voices and AI callers before an agent resets access, discloses information, or approves a transfer.
Assess submitted selfies and video independently of document and face checks before onboarding proceeds.
File assessments help investigation, reporting + public-response teams decide what needs corroboration.
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GARTNER® REPORT
Gartner’s Emerging Market Quadrant for Deepfake Detection: Startup Vendors (25 June 2026) examines the market and emerging vendors.
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RESEARCH + INSIGHTS